Shipping policy
🚚 Shipping Policy – LuxeBest
Effective Date: 01 May 2025
Thank you for shopping with LuxeBest. We strive to provide a smooth and transparent shipping experience. Please review the information below for details on how your order will be processed and delivered.
📦 Order Processing Time
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All orders are processed within 1–3 business days.
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You will receive a confirmation email with tracking once your order ships.
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Orders are not processed or shipped on weekends or public holidays.
🌍 Shipping Destinations
We currently ship to:
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Australia (our primary market)
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Selected international countries (shown on product pages)
🚚 Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 12–24 business days |
| Premium Shipping | 5–10 business days |
| Express Shipping | 1–4 business days |
Note: Shipping time may vary depending on supplier location and product availability.
📦 Split Shipments
Some items may ship separately depending on supplier location. You may receive multiple tracking numbers for your order.
🔍 Tracking
When available, tracking numbers will be emailed to you once your items are shipped. Tracking may not be available for all products or destinations.
❗ Shipping Delays
We are not responsible for delays due to:
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Customs inspections
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Public holidays
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Carrier issues
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Extreme weather
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Global events (e.g. COVID-19)
We appreciate your understanding and patience in such cases.
📨 Incorrect Address Policy
Customers are responsible for ensuring their shipping details are correct.
We are not liable for packages lost due to incorrect addresses.
Need to make a change? Email us before your item ships:
📧 support@luxebest.online
💸 Customs & Import Taxes
Orders shipped internationally may be subject to import duties, taxes, and fees. These are the responsibility of the customer and vary by country.
💬 Need Help?
If you have any questions, feel free to contact us:
📧 Email: support@luxebest.online