Terms of service

📜 Terms of Service – LuxeBest

Effective Date: [Insert Date]

Welcome to LuxeBest! By using our website and purchasing products from us, you agree to the terms and conditions below. Please read them carefully.

1. General Information

This website is operated by LuxeBest (ABN: 65 265 257 388), a registered business in Australia.

By visiting our store and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”).

These Terms apply to all site users, including browsers, vendors, customers, merchants, and/or contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old, or 

  • You have permission from a parent or guardian to use this website.

You must not use our products for any illegal or unauthorised purpose.

3. Product Information

We take care to display products accurately, but we do not guarantee that product descriptions, images, or other content are error-free.

Because we are a dropshipping store, product availability and shipping times may vary based on supplier stock and logistics.

4. Prices & Payments

All prices are listed in AUD (Australian Dollars) unless otherwise stated. We reserve the right to update prices or modify services without notice.

We accept secure payments through Shopify’s approved payment gateways.

5. Shipping

Shipping times may vary depending on the supplier and your location. Estimated shipping times are shown at checkout.

You are responsible for entering the correct delivery address. LuxeBest is not responsible for lost orders due to incorrect or incomplete addresses.

6. Returns & Refunds

To start a return, contact us at support@luxebest.online, and we’ll email you the return shipping address.
Please do not send products back without contacting us first.

Our return policy complies with the Australian Consumer Law (ACL), and you are entitled to a refund or replacement if the product is:

  • Faulty

  • Not as described

  • Unsafe or does not perform as expected

We do not offer refunds for change of mind, unless otherwise stated.

7. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

8. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. To the fullest extent permitted by Australian law, LuxeBest is not liable for any direct, indirect, or consequential damages arising from the use of our services or products.

9. Intellectual Property

All content on this site (including images, text, logos, and branding) is owned by or licensed to LuxeBest. You may not copy, distribute, or use any materials without written permission.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon being posted to our website.

It is your responsibility to review these Terms periodically for updates.

11. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: support@luxebest.online
📮 Mailing Address: 7A Kalee Ct Huntingdale WA 6110 
🧾 ABN: ABN: 65 265 257 388